Cant get into my old EA account
Hello! I was wondering if I could get some help here, recently I wanted to play some Sims 4 and I tried logging into my EA account, now I haven't logged into it for years so it asked me to enter a code sent to the email that's attached to the account.
I tried logging into that email but on the emails website it says "account doesn't exist"
I really want to get this account back as I'm getting charged for EA Premium each month and would like to cancel that as well as to play The Sims 4 again.
Hey yd9e4uo7icjq,
If your account isn't showing up on the website and it's been years since you last accessed it, there's a possibility that was disabled for inactivity. If you reach out to our support team directly, they should be able to help track down and update those account details as needed.
If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look.
