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Lucaes91's avatar
Lucaes91
Rising Newcomer
1 year ago

Can't get verification code

sorry this may sound stupid, but as we asked the EA game advisor, when we can't log in to EA to verify the code. I just created a new EA account for no reason so I could write you this question. You...
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EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
1 year ago

Hi there, 

If you're not getting verification codes, please see the following article: How to turn on EA Login Verification

Not getting codes to your email address?

Try resending the code. If that doesn’t work, make sure: 

  • your inbox isn’t full
  • you’ve checked the spam folder
  • you or your service provider haven’t blocked us
  • you’re logged in to the right EA Account.
    • If you’re logged in to a different EA Account, your codes might go to the wrong email.

Tip: Keep your email address up to date so you can always get your codes.

If you’re still not getting your codes, look for a past email from ea@e.ea.com and allow images to be displayed. Then, resend the verification email.

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