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NeuZawa's avatar
NeuZawa
Seasoned Newcomer
5 days ago
Solved

Can't link my EA account with my Xbox account.

I linked my EA account with my sister's Xbox account 2 years ago but today I want to unlink it. When I look at the linked accounts on my EA account, my sisters Xbox account doesn't show up BUT when I...
  • EA_QueenBee's avatar
    5 days ago

    Hey NeuZawa​,

    Unfortunately an EA account can only ever be linked to one Xbox account in its lifetime. If you look at our unlinking article:

    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

    You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

     

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