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u66uvhd7l005's avatar
u66uvhd7l005
Newcomer
20 hours ago
Solved

can't login

anybody, help me. 
I purchased EA SPORTS FC 26 on Steam today. When I launched the game, I found that my Steam account is already linked to an EA account with an email address that is not mine. I have never linked my Steam account to that EA account and I don't have access to it. Could you please help verify my ownership of the Steam account and unlink the incorrect EA account so I can link my own EA account? I can provide proof of purchase and ownership of my Steam account.

  • Hi there, I'm sorry to hear about that. 

    If you're unable to access the EA account where your Steam is linked to, please follow the steps in this articleIf you're still unable to access the account, please scroll to the bottom of the page and click Contact us to get in touch with an EA advisor who can assist you further. 

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    19 hours ago

    Hi there, I'm sorry to hear about that. 

    If you're unable to access the EA account where your Steam is linked to, please follow the steps in this articleIf you're still unable to access the account, please scroll to the bottom of the page and click Contact us to get in touch with an EA advisor who can assist you further. 

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