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Ellio289's avatar
Ellio289
Rising Novice
29 days ago
Solved

Can't receive emails from EA

Seen a few posts about this, tried changing the email addresses of EA so they never send to junk, changed the settings in my own email to make sure i receive emails from all sources briefly and nothing works. When I try and load fc26 it needs a verification code from my email but the code has never come through. I've restarted my PC and tried viewing it on my phone just in case that somehow worked. I went to the EA website to try and change my email address and to do so I need to use a verification code that I cannot receive, same problem as when I try and add my phone number. Any help would be much appreciated because I have 9 games of champs still to play because this game is so fun 🙃

  • Got it sorted, took me so so long to speak to someone but finally managed to talk to a human instead of a bot who managed to link a secondary email to my EA account and that was how I got a verification code

2 Replies

  • Ellio289's avatar
    Ellio289
    Rising Novice
    29 days ago

    Got it sorted, took me so so long to speak to someone but finally managed to talk to a human instead of a bot who managed to link a secondary email to my EA account and that was how I got a verification code

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    28 days ago

    Thanks for circling back to share how you solved this. And glad you were able to get through to the support team, and they sorted this out for you. 

    I'll mark your post as the solution, as there might be future readers running into a similar issue and would find your post helpful. 

    - EA_Lanna