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mrhindley's avatar
mrhindley
Rising Newcomer
4 months ago

CANT UNLINK EA ACCOUNT FROM XBOX

I recently recovered my EA account and tried to link it to my Xbox / Microsoft account. I received this message. I am just unable to do anything about this... I have contacted Microsoft and they have...
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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 months ago

Hi there. You'll need to get an advisor to help with this. Please go to this page and scroll to the bottom. You can use the "Contact us" button to open a case. Thanks!

  • mrhindley's avatar
    mrhindley
    Rising Newcomer
    4 months ago

    I must have done this 5 times, when I submit, it doesn't create a case on my profile, I get 0 notifications to my email telling me its been submitted and I hear nothing back...

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 months ago

      Are you using a mobile device? If so, try switching your browser to use the desktop version or try on a PC. Also, make sure you're using a Chrome browser.

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