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Mybat777's avatar
Mybat777
Seasoned Newcomer
6 days ago
Solved

Can't unlink my account

Hello. My platform account has been linked before and now the unlink button is gone.
I need you to manually unlink my PlayStation/Xbox/Steam account from my EA Account.
I confirm that I own both accounts and I accept all consequences.
Please remove the linked platform from my EA Account.

account linking
  • EA_Mako's avatar
    EA_Mako
    6 days ago

    Hey Mybat777​,

    I'm afraid we wouldn't be able to make any changes to your account via the forums, including linking or unlinking accounts.

    Note there is a 6-month cooldown if you've recently linked those accounts before that unlink option will be available again, but if you're having trouble with the connections beyond that point it would be best to contact support directly.

    You should be able to use the Contact us option at the bottom of the link above to start a case if needed so the support team can take a look at this with you.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hey Mybat777​,

    I'm afraid we wouldn't be able to make any changes to your account via the forums, including linking or unlinking accounts.

    Note there is a 6-month cooldown if you've recently linked those accounts before that unlink option will be available again, but if you're having trouble with the connections beyond that point it would be best to contact support directly.

    You should be able to use the Contact us option at the bottom of the link above to start a case if needed so the support team can take a look at this with you.

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