Forum Discussion

TheElusivePink's avatar
TheElusivePink
Rising Novice
3 months ago
Solved

Change Phone Number on EA Account

Hello, I am unable to change my phone number under my Account settings. It wants me to verify my identity with the old phone number (that I no longer have access to). I contacted Customer Service ...
account info
  • danisoff's avatar
    danisoff
    3 months ago

    Hello TheElusivePink,

    You should reach out to support again, as they are the only ones who can assist you with this issue. Since they handle account security and privacy, they are the best resource for resolving this matter.

danisoff's avatar
danisoff
Hero
3 months ago

Hello TheElusivePink,

You should reach out to support again, as they are the only ones who can assist you with this issue. Since they handle account security and privacy, they are the best resource for resolving this matter.

  • TheElusivePink's avatar
    TheElusivePink
    Rising Novice
    3 months ago

    They specifically told me they cannot help me due to privacy concerns. So is it just pure luck when you get an agent who can actually help?

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