14 days ago
Changing email on an account.
I ask EA account support to change my email, because this email is no longer available to me.
My story:
In 2017, my parents gave me an iPhone and I created an email account registered to this account.
In 2018, I created an EA account on the Origin platform.
In 2019, I got a new Android phone and no longer needed an iPhone, so I abandoned the email registered to my account.
Time passed and I decided to log into my Apple account, I had a password and access to that account, but as soon as I tried to log into it, I was told that "this email format is no longer supported."
Hey OREL1590,
If you need a hand updating the email address on your EA account, you'll need to reach out to our live support team. They can take a look at changing this for you.