Forum Discussion

mMonarch00's avatar
mMonarch00
Rising Newcomer
31 days ago

Disconnecting from an account whose email address has been closed

Yesterday I wanted to disconnect my Epic and Steam account from EA, but I had closed the email of the connected EA account, so I tried to open a new EA account and connect it, but it didn't work. How...
account info
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
29 days ago

Hi there, in order to unlink accounts, you must have access to the EA accounts where they're linked. If you don't have access to the EA account, the first step would be to recover access to it. You can get assistance to recover that account by contacting EA Help: How to get help with your EA Account. Let me know if you have any further questions.

mMonarch00's avatar
mMonarch00
Rising Newcomer
29 days ago

At least if you disable the code sent to the email for identity verification, I think I can change the email. 

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