Sorry to say MADMAX0244 but if our team has denied your appeals then there would be nothing that we can do to change this.
Darko
And you don’t seem to understand, I’m getting emails about appeals being declined yet I MYSELF am not submitting them because I can’t get onto the web page to even submit one let alone access my account WHICH MEANS whoever is using my account has been submitting the appeals for whatever reason
Community ManagerYou need to raise an appeal with our TOS team explaining the situation.
Darko
I have tried that but because I cannot access my main account to deal with it they won’t accept anything else.
THATS the issue here, because I’m using this account to try and recover my original one, I’m told it cannot be done due to security reasons…it’s a never ending loop of the same cycle I’m put through
Community ManagerHave you attempted to get your account back MADMAX0244 by following the info here: https://help.ea.com/en/articles/ea-account/secure-hacked-account/
Darko
Community Manager
Community Admin
