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888hama's avatar
888hama
Newcomer
22 hours ago

EA Account got hacked

Hello, my girlfriend’s EA account was hacked and she can no longer sign in. We have the ownership information needed for account recovery, including: previous email address EA ID / username lin...
ea help
login issue
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
21 hours ago

Hi there. You should be able to open a case by using the 'Contact us' button at the bottom of this page. You may need to go through a couple of responses with the bot, but you should get the option to contact an advisor after.

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