@tmase83 wrote:
The EA Help page relating to unlinking accounts was updated today, - https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/ The first update since February 3.
This is the page that EA support stated that we should check regarding updates to account linking restrictions. Unfortunately there has been no change to help us - in point of fact the warning relating to the one time account linking is now stated more clearly:
"You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.
That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future."
This really the only noticeable change I was able to identify, and one that does nothing to help those with linked 3rd party accounts that are dead, hacked, unused or otherwise no longer accessible.
I fear that when @Captain-Gaudreau says 'I * EA offers a solution, but I highly doubt it.', that he will be proved right. Though as a company, EA must strive to do better if this is an accurate reflection of how customers feel. It is certainly a sentiment that I am beginning to share.
Keep bringing attention to this issue is all we can do.
Yeah that update to the page A) Would have been nice when I linked my Xbox account 14 years ago and B) When I initially unlinked things (even though it wouldnt matter since I dont even use that Xbox account anymore).
It is not looking good for a change to this policy. As much as I'm looking forward to the Mass Effect Legendary release, new BF info, etc etc I'm of the opinion right now that I will no longer buy anything from their storefront and heavily leaning toward no longer buying any EA products at all. I always heard about how poor EA's customer service is but actually experiencing it has been pretty eye opening.
