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rajibsaha17's avatar
rajibsaha17
Newcomer
23 days ago
Solved

Request to Unlink Steam Account from Incorrect EA Account

 

Hello Support Team,

 

My Steam account is currently linked to an EA account that uses a different email address, which does not belong to me.

 

I do not have access to that EA account and believe it was linked by mistake. I kindly request your help in unlinking my Steam account from that EA account so I can link it to my correct EA account.

 

Please let me know if you need any verification details from my side.

 

Thank you for your support and assistance.

 

Kind regards,

Rajib Saha

 

account linking
  • EA_Aljo's avatar
    EA_Aljo
    23 days ago

    Hi there. Thanks for reaching out. Unfortunately, we can't help with account related issues over the EA Forums. An advisor will need to assist. Please open a case by using the 'Contact us' button at the bottom of this page.

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Hi there. Thanks for reaching out. Unfortunately, we can't help with account related issues over the EA Forums. An advisor will need to assist. Please open a case by using the 'Contact us' button at the bottom of this page.

  • egmb0zft9gxt's avatar
    egmb0zft9gxt
    Rising Newcomer
    7 days ago

    Your message is clear and polite, but you can make it sound a little more natural and firm. Here is a smoother version you can use:

    Hello Support Team,

    My Steam account is currently linked to an EA account that is not mine and uses an email address I do not recognize. I do not have access to that EA account and believe it was linked by mistake.

    I would really appreciate your help in unlinking my Steam account from this incorrect EA account so I can connect it to my own EA account. Please let me know what verification information you need from me to proceed with this request.

    Thank you for your time and assistance.

    Kind regards,
    Rajib Saha

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