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23a41b571390ae0c's avatar
23a41b571390ae0c
Newcomer
21 days ago

EA Account Locked

When booting up Skate I am prompted to change the password of my EA membership. The problem is I don't have access to the email account with the membership. I need the account unlinked from my psn so...
ea help
login issue
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
21 days ago

Hey 23a41b571390ae0c​, 

If you no longer have access to the email address registered to an EA account, there are still options to help out. For this you'll want to reach out to our support team directly so they can help update those account details.

The steps on this page would typically help you update that information, but since you no longer have access to the email itself it'd be best to just scroll to the bottom for the Contact us option. An advisor will need to verify a few account details and should be able to work with you to get things updated from there!

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