Forum Discussion
EA deleted my account without any explanation. When I try to log in to the account where my games are, only the option to create a new account appears. I emailed EA about this but haven't received a response. I still have the confirmation emails for a few games I purchased, but I don't have a game account anymore. (Was that detailed enough?)
- EA_Pythia2 days ago
Community Manager
so is the account that you're using to message me here the new account? Can you please check your account information for the account you're using to message here and see how old the account is?
How do you know the account is deleted? Are you getting a message that it's deleted, when you try to use the login data? EA doesn't delete accounts, at most an account will become disabled when it's not been used for a while, which can easily be reactivated by simply changing the password that's associated with the account.