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MrCow04's avatar
MrCow04
Rising Newcomer
7 months ago

EA is ignoring my cases

I’ve trying for month to reach support to try and unlink my Xbox account from an EA account I no longer access but no one will respond to me. I keep sending in cases everyday and no will respond.  ...
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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
7 months ago

If you are opening multiple cases MrCow04​ the our team will begin closing off duplicates.

If you have an issue then a single case is best.

Darko

rgIfhJeFUNgm's avatar
rgIfhJeFUNgm
Seasoned Newcomer
7 months ago

Maybe staff should actually learn to respond to tickets rather than making people wait? Thoughts on that Darko?

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