EA needs better customer support
It's been over a month and I have filed multiple appeals, I still haven't heard a single word from EA Support. I paid $70 for the new Battlefield 6 on Xbox and found out my account had been disabled...
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EA_Darko
Community Manager
Community ManagerHey 93b89entyxh4 would it be possible to share the message that you see onscreen when unable to play?
The more info we have about it the better we can help.
Darko
Shared this in the original thread over a month ago. Your advice was to submit an appeal, that has gotten me nowhere. Starting to believe no one actually looks at the appeals as I have 3 submitted and not a single word in response from EA.
If my account is banned and I can't play their game, why would they let me waste my money on it? I bought it from the Xbox store through the very account they say is banned.
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