EA not allowing me to get refund even though I’m eligible
I bought college football 27 on my pc on the EA app. I bought within 24 hours and I’ve only played for 33 minutes. But EA help it keeps saying I have no games eligible for a refund.
Hey Yunhuj,
If you're running into situations where the game isn't working the way it should, please feel free to use the bug report boards to let us know. Those details can help with investigating and preventing things like this from happening in the future, so thanks for anything you're able to pass along.
Generally speaking, you'll need to follow these steps to start the refund process. If College Football 27 isn't appearing in the Refund Tool, please connect with our live support team for further assistance, as we don't have access to your account or billing details here on the forums to process the request.
Let us know how it goes, thanks!