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baddgump1's avatar
baddgump1
Newcomer
14 days ago
Solved

Ea Sports login on ps5

Hello I can not log into my ea sports account. I’m not getting the email code to log in. I’m not sure if you have my old email or my current. Because the email is starred out, I can’t see which email you have. I don’t have access to my old email 

  • Hi baddgump1​,

    Sorry to hear you're having trouble logging into your EA Account on your PS5. I understand it's frustrating when you can't get the login code because you no longer have access to the email address on file.

    For account security, we aren't able to help with account recovery or change any account details here on the forums.

    Since you can't access the email linked to your account, you'll need to go through the account recovery process with our support team. Please check the steps in the article below, which will guide you on what to do when you're locked out of your account:

    How to get back into your EA Account

    Once you are on that page, please scroll down to the bottom and select the Contact Us option to open a case with our support team. Our support team will ask you some questions to verify you're the account owner before they can help you update your email address.

    I hope you can get back into your account soon.

2 Replies

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    14 days ago

    Hi baddgump1​,

    Sorry to hear you're having trouble logging into your EA Account on your PS5. I understand it's frustrating when you can't get the login code because you no longer have access to the email address on file.

    For account security, we aren't able to help with account recovery or change any account details here on the forums.

    Since you can't access the email linked to your account, you'll need to go through the account recovery process with our support team. Please check the steps in the article below, which will guide you on what to do when you're locked out of your account:

    How to get back into your EA Account

    Once you are on that page, please scroll down to the bottom and select the Contact Us option to open a case with our support team. Our support team will ask you some questions to verify you're the account owner before they can help you update your email address.

    I hope you can get back into your account soon.

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hi, there hasn’t been any reply for a while. Has the issue been resolved?

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