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7_BaRTa_7's avatar
7_BaRTa_7
Newcomer
16 hours ago
Solved

help plz

hi 2 days ago someone loged in on my acc and spend all my coins and i am trying to pull my ea data but its taking more then 39 hours can someone help

  • Hey 7_BaRTa_7​,

    Sorry to hear someone else seems to have gotten into your account. If you haven't already, please be sure to go through as many of these security steps as possible to help get your account and system back into your control.

    After that you'll need to get in touch with our support team to help recover the actual account. While you can certainly do a data request, that won't have anything to do with restoring the account itself. 

    Once you've gone through the steps to make sure you're back in control of your account, you can use the Contact us option at the bottom of that page or create a case here to get in touch with the support team so they can help with the account recovery process.  

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    15 hours ago

    Hey 7_BaRTa_7​,

    Sorry to hear someone else seems to have gotten into your account. If you haven't already, please be sure to go through as many of these security steps as possible to help get your account and system back into your control.

    After that you'll need to get in touch with our support team to help recover the actual account. While you can certainly do a data request, that won't have anything to do with restoring the account itself. 

    Once you've gone through the steps to make sure you're back in control of your account, you can use the Contact us option at the bottom of that page or create a case here to get in touch with the support team so they can help with the account recovery process.  

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