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Mo1di3's avatar
Mo1di3
Newcomer
2 months ago
Solved

Ea won’t send me a verification code to log back in

So I got logged out of my account for no reason and then I try to log back in then it says to put in a verification code that was sent to your email but it never was sent to my email

login issue
  • EA_Lanna's avatar
    EA_Lanna
    2 months ago

    Hi Mo1di3​, 

    Were you able to get the codes through in the past to that email?

    Fow now, if the Login Verification codes aren't coming through for you, can you make sure:

    • Your inbox isn’t full.
    • You’ve checked the spam and junk folders.
    • You or your service provider haven’t blocked EA.

     

    - EA_Lanna

3 Replies

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi Mo1di3​, 

    Were you able to get the codes through in the past to that email?

    Fow now, if the Login Verification codes aren't coming through for you, can you make sure:

    • Your inbox isn’t full.
    • You’ve checked the spam and junk folders.
    • You or your service provider haven’t blocked EA.

     

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    28 days ago

    Hi Mo1di3​, I wanted to touch base with you! 

    Have you had any luck with the steps I shared? If they worked, please consider marking their post as 'Accept as Solution' to help other community members.

    Thanks, and Happy Gaming o/

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    15 days ago

    Hi Mo1di3​, 

    It's been quiet here lately, and we're taking that as a good sign the codes came through in the end, and we'll wrap up this thread here.

    Thanks and Happy Gaming o/

    EA_Lanna

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