Forum Discussion

caolanEadema's avatar
caolanEadema
Seasoned Newcomer
2 months ago
Solved

Email cannot receive verification code

why [edit: email address removed] Can't this email address receive EA verification emails?????

 

  • If the codes aren't coming in, you can always use a backup code you received when you activated login verification. If you don't have a record of that anymore, I'd recommend reaching out to our live support team. They can help you get back into your account and hopefully they help you route your codes to another mail address.

8 Replies

  • caolanEadema's avatar
    caolanEadema
    Seasoned Newcomer
    2 months ago

    我忘记了密码,需要更改密码,但我的 QQ 邮箱 [edit: email address removed] 无法收到验证码

  • caolanEadema's avatar
    caolanEadema
    Seasoned Newcomer
    2 months ago

    I forgot my password and need to change it, but my QQ email [edit: email address removed] Unable to receive verification code

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 months ago

    If the codes aren't coming in, you can always use a backup code you received when you activated login verification. If you don't have a record of that anymore, I'd recommend reaching out to our live support team. They can help you get back into your account and hopefully they help you route your codes to another mail address.

  • caolanEadema's avatar
    caolanEadema
    Seasoned Newcomer
    2 months ago

    Merge the game content from account [edit: email address removed] with the content on account [edit: email address removed]

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