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hntr2006's avatar
hntr2006
Newcomer
26 days ago

hacked

my account was hacked over a year ago and i’ve gone through multiple live chats with zero luck of getting it back this is very frustrating and unprofessional by ea i have proved it’s my account over and over again but still denied access back to it 

1 Reply

  • EA_Hux's avatar
    EA_Hux
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Hello hntr2006​ ,

    As we are on a Players Helping Players platform, we don't have the ability to verify or secure your EA account here.

    If you remember any additional information, you can reach out to our support team right here again.

    Sometimes it takes a few attempts to get your account back. I saw a player in the same situation as yours and ended up getting his account back.

    Good luck.