Have not received follow-up from EA after winning giveaway at PWHL game

Hello,

I wasn't able to navigate this exact issue on the main Help pages nor via the AI Chatbot.

I went to a PWHL Toronto Sceptres hockey game and my row was selected as the winners of an EA Sports NHL26 giveaway but I haven't been contacted yet. This game took place in early March. I contacted the Sceptres organization and they replied saying my details (name, email, phone number) have already been forwarded to their partner organization (EA). 

Any direct or indirect assistance would be much appreciated. I just want to redo the Olympic Gold Medal games just to feel something, y'know?