Forum Discussion

ToxicAvenger22's avatar
ToxicAvenger22
Seasoned Newcomer
4 days ago

Help -- I've linked the wrong EA/Origin account to Steam

I purchased BF6 through Steam to play on my PC. Apparently, when I purchased the game, at some point my Steam linked with my old EA/Origin account from when I had a PS4. I've been playing BF6 connect...
accessibility
account info
EA_mplsnow's avatar
EA_mplsnow
Icon for Community Manager rankCommunity Manager
4 days ago

Hey ToxicAvenger22​, 

Not to worry! While we can't help with account-related requests directly here on the forums, our live support team has the right tools to help re-link those accounts. Please use the Contact Us button at the bottom of this page to connect with them. If you're receiving pushback from the NextStep bot, please use this web form instead.

Let us know how it goes, thanks!

ToxicAvenger22's avatar
ToxicAvenger22
Seasoned Newcomer
1 day ago

Thanks, yeah so Richik from Customer Support said I'm SOL and basically I won't be able to play BF6 for 6 months... This is the dumbest account policy imaginable... All because Apex players are exploiting some loophole..? You guys gotta figure out a better way to handle this or make some exceptions to help people who are literally just trying to merge old Playstation (EA) accounts with new PC (EA) accounts. This is absurd.

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    ToxicAvenger22​ Just to clarify, did you select 'Link my EA Account' as your issue and lead with that when speaking with support? Merging your new and old EA accounts will not restore your game progress; only re-linking can. 

    If merging was your priority in that first chat, it might be worth trying again, focusing on re-linking to the original EA account to see what other options might be available. 

Recent Discussions