HELP BAN market
Dear Support Team, I am writing to appeal the recent ban on my account, which restricts my access to the transfer market. I am deeply concerned, as I have not violated any rules or engaged in any unfair practices. On the night of November 2nd, I made three legitimate purchases (“pina”) through the platform. Shortly after that, I discovered that my account was banned from the market transfer feature. I am genuinely confused and disappointed, as I have always followed the terms of service. I have contacted support several times but have not yet received any help or clarification. I kindly request a manual review of my account and the related activity logs. I can provide all relevant proof of purchase and any additional details needed to verify my innocence. Please reconsider this ban, as I truly value this service and have acted in good faith at all times. Thank you very much for your time and understanding. I look forward to your reply.
Hey Kabouliii,
Unfortunately we can't help with bans here on the forums. If you'd like to raise a dispute I'd recommend reaching out to our terms of service team for help.
