Forum Discussion
Hey there,
I'm really sorry to hear that you're unable to make the necessary account changes to use your EA account. Here in the EA Forums, we're unable to assist you in making these changes. However, I can try to share some information on what you could possibly do to get that fixed.
Since you no longer have access to the email registered on your EA account, you will need to contact EA Help once again. The best way to contact them to get this sorted would be via chat. Depending on the product and topic selected on the EA Help website, you will be given the appropriate contact option. If you select "EA Account" as the product and "I want to update my EA account information" as the topic, you should get the chat option. Please give that a try and let us know if that works.