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H33mSolo's avatar
H33mSolo
Newcomer
4 hours ago

HELP PLEASE

Hello guys my name is [REMOVED]. I have an Xbox series X and the problem I’m having is at the login verification screen for EA login - where it says “ where would you like your code sent - the specific email address listed is missing 1 letter so when I push send code I never get it obviously because it’s an error in the email spelling . Now I have updated my email on my ea account and verified it . And also updated a phone number and enabled 2step verification- and I still don’t get an option to send the code to the number via text - and the email still isn’t receiving a code . When I try and contact ea support it has me download something and takes me to a blank screen. If anyone could help me please call me at [REMOVED] [REMOVED] 

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hello. I had to remove some personal details from your message. Please do not every post private details on public forums. 

    As far as your issue goes, you'll need to contact an advisor so they can assist. Please use the "Contact us" button at the bottom of this page to open a case. Thank you.

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