Help

I am unable to contact EA. I bought both new kits and the bundle, I misunderstood what I was buying. Since the bundle has both kits, I ended up paying twice for the same content I would like to get a code for the bundle so I can give it to someone else but EA is impossible to get a hold of and when I use the refund tool the kits don't show up. I know EA doesn't usually give refunds and the mistake was mine due to poor vision soI am not asking for a refund just a code so I can give the bundle as a gift.