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EA_Darko
Community Manager
3 months agoHey GVelocis when applying for a refund did you take a look here: https://help.ea.com/en/articles/orders-and-rewards/refunds/
Darko
GVelocis
3 months agoSeasoned Newcomer
Hello, so I already had the refund processed, that was referencing an old ticket that was since resolved. I am trying to reach out on other issues, but after I click submit on my ticket, the "chat with us" button is greyed out and I cannot see the new tickets I submit when I click on my cases. I only see the closed ticket from a month ago or two.
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