How can I get in touch with Live help?
Hi, so I cannot seem to get in touch with EA support. My tickets are also not submitting and cannot see them in my cases on my profile, I only see the the first case I submitted a month ago for a ref...
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey GVelocis when applying for a refund did you take a look here: https://help.ea.com/en/articles/orders-and-rewards/refunds/
Darko
Hello, so I already had the refund processed, that was referencing an old ticket that was since resolved. I am trying to reach out on other issues, but after I click submit on my ticket, the "chat with us" button is greyed out and I cannot see the new tickets I submit when I click on my cases. I only see the closed ticket from a month ago or two.