Forum Discussion

adq6pqqdzwc5's avatar
1 month ago

How can I get my account back?

Hello, support team, I created a new account and accidentally linked it to my main EA account email. I tried to return to my main account, but it wouldn't work. I tried logging into the new account. I then deleted the new account completely, but I still can't log into the old one. My rating there is 119. My email is [edit: email address removed], password: [REMOVED]. Please help me get my main account back. I would be very grateful. Thank you for your understanding. Goodbye

(CM Note: Post transferred to the English boards as per forum rules)

Edit: Removed private account details. -CM

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi there. We're not able to help with this over the EA Forums. Please use the instructions here for opening a case so an advisor can assist with this. Thanks!