This may sound weird, but I wanted to look at a case I filed when the EA app was still Origin. I typed in the Case ID and the access key but it says can't find the case. Is it possible to still view old help cases on the EA app?
Community ManagerHey there,
You can find your cases here: https://help.ea.com/en/help-my-cases/
If it's not showing up, it might have expired because it was too long ago. If you need any additional information about your account, feel free to contact EA Help: How to get help with your EA Account
