I have tried every methods online trying to get to a support or someone I’m unable to do so, I can’t creat case, it always shows case not created, and I tried different topic through the chat bot its always goes this issues isn’t support by advisors, but its account issues, so who am I suppose to get help from.
Member: EA_Lanna | EA Forums Do you have an answer?
It’s normally i play on my Xbox, but the other day i tried to log in to play battlefield 6 which I haven’t touched since end of season 1 and it showed up suspended , I check the penalty it said I was banned, i didn’t use any game enhancement, I tried to appeal the penalty but it won’t let me, says case not created.
Community ManagerHi ShaunSui,
its always goes this issues isn’t support by advisors, but its account issues,
Hmmm that is odd. 🤔Could you share a bit more about the issue you're looking for help with?
You can also use the below webform to contact EA Help:
EA customer care webform.
Please let me know how you get on with the link OldTreeCreeper shared. 🙂
- EA_Lanna
Hi ShaunSui
You can also use the below webform to contact EA Help:
Hopefully you will have better luck there.
Best of luck
Community Manager
Community Admin
