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AMexicanChicken's avatar
AMexicanChicken
Rising Newcomer
4 months ago

How to unlink EA account

I’m trying to unlink an old EA account with an email I haven’t had access to for years how do I go about doing that?

account linking

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey AMexicanChicken​, 

    If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details. That would include just unlinking as well as changing the email.

    The steps on this page would typically help you update that information, but since you no longer have access to the email itself it'd be best to just scroll to the bottom for the Contact us option. An advisor will need to verify a few account details and should be able to work with you to get things updated from there. 

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