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blakely2167's avatar
blakely2167
Newcomer
3 months ago
Solved

i am not getting emails and cant do anything without them

either i dont have access to the email or im just simply not getting the codes i cant change then email without a code and have pretty much tried everything if anyone knows how i can fix this help wo...
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  • EA_Poppy's avatar
    EA_Poppy
    3 months ago

    HI blakely2167​,

    Try the following things first, as they can sometimes be the cause for not getting emails:

    • Make sure your inbox isn't full
    • Check the spam folder
    • Check that emails from EA are not blocked by your email settings

     

    If none of that helps, you best reach out to EA Support for further help with this issue. 

EA_Poppy's avatar
EA_Poppy
Icon for Community Manager rankCommunity Manager
3 months ago

HI blakely2167​,

Try the following things first, as they can sometimes be the cause for not getting emails:

  • Make sure your inbox isn't full
  • Check the spam folder
  • Check that emails from EA are not blocked by your email settings

 

If none of that helps, you best reach out to EA Support for further help with this issue. 

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