Forum Discussion

ToiletInOhio's avatar
ToiletInOhio
Rising Newcomer
5 months ago

I am trying to start a case but It always brings me back to the topic I picked

I am trying to delete an account right now, but whenever I try to resume my case it just brings me back to the topic I selected. This has been happening for the past couple of days and I have no clue how to fix this. Is there anyone who knows how to fix this?

ea help

3 Replies

  • ToiletInOhio's avatar
    ToiletInOhio
    Rising Newcomer
    5 months ago

    I know how to get help im saying i need help fixing this resume case problem. I try to resume the case but I just brings me back to the topic i selected and never resumed the case. Maybe this is normal but nobody is contacting me.

  • danisoff's avatar
    danisoff
    Hero
    5 months ago

    Most likely the agents considered the case finished and closed it. The best you can do is to start a new case. 

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