iio84
3 days agoSeasoned Novice
I cannot change my email address
Hello,
My email account has been hacked and I need to change it on EA. I've tried multiple times but it won't let me modify it. I was able to add a secondary email address, but when I try to log in to EA, it won't let me in with that secondary email. Does anyone know what I need to do?
Thanks
Hey iio84,
If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.
These steps should help update your account details in most cases, but since you don't have access to the email, scrolling down to the Contact us option should let you get in touch with support so they can take a look with you.