I cant enter
Hello EA Support,
My PlayStation Network (PSN) account is currently linked to an old or inaccessible EA account, and I’m unable to log in or change the email address due to service limitations.
Whenever I try to log in or link a new EA account, I get the error: "Your request cannot be completed. Service limitations apply."
Please help me unlink my PSN account so I can connect it to a new or correct EA account.
Here are my details:
- PSN ID: [your-PSN-ID]
- EA Email (if known): [[edit: email address removed]]
- Game: [e.g. FIFA 24, Apex Legends, etc.]
I'm not sure which email was used for the linked EA account
Let me know if you need any additional info to verify my identity.
Thank you in advance for your help!
Hey soheylheydari451,
Unfortunately we can't help with account issues here on the forums. If you need a hand finding your old EA account so you can unlink your PlayStation, you'll need to reach out to our live support team. They'll be able to take a look at this for you.