Forum Discussion

opienick's avatar
opienick
Seasoned Newcomer
1 day ago

EA Report a Player Broken

I'm attempting to report a player in detail and the EA Help "Report a Player" form seems to be broken.

Does anyone know how I can report without this form?

I get 404 code when submitting form.

3 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Testing it there opienick​ and not seeing an issue on my end so wondering if this may be browser-related.

    Could you try again using a different browser or even device to see what happens?

    Can happen that certain extensions cause weird bugs when accessing something like the player report.

    Let me know how you get on.

    Darko

  • fifa193's avatar
    fifa193
    Rising Traveler
    1 hour ago

    There are other threads that mention this 404 error after submitting the form, it's more than 4 months the form is broken, at the beginning it was working one time after 20-30 attempts, now it doesn't work at all, people reported this issue but we've been completely ignored because "it works on your side", it's clear there's something wrong and it should be investigated since the form is the only decent way we have to report cheaters. Other alternatives to report players have relevant limitations.

    For example:
    Reporting issues goes right to 404 not found. | EA Forums - 13213333

    Hacker Report 404 Error | EA Forums - 13275937Hacker Report 404 Error | EA Forums - 13275937
    And many others

    EA_Darko​ I get that it might work on your side ​ but I've been trying for months, different browser, different device, different connection, I've been able to report only one or two cheaters out of twenty (more or less), and for each cheater I tried to submit the form 20-30 times or more using as I said, different devices, different browsers, different connections (also mobile), trying in different moments or days.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    57 minutes ago

    Hey fifa193​ as frustrating as it may be, a handful of complaints about an issue like this would point to it being something user-side.

    If it was widespread, we would be seeing thousands of posts and contacts internally about this. No one has ignored you, even looking at the links you shared and a member of the team replied to you.

    What troubleshooting have you tried?

    Darko

     

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 7 minutes ago
4,334 Posts