Forum Discussion
EA_Aljo
Community Manager
6 days agoHello. If you're not able to verify ownership, the advisor won't be able to make any changes to the account. The best I can advise is to do your best to recall the correct answers to the verification questions.
HUGEfish936
6 days agoSeasoned Newcomer
How am I supposed to do that if I only own the Steam account, not the EA one? It has been connected without my knowledge, and I can't verify the ownership of an account I know nothing about because it isn't mine. I can give the almost unlimited proof of me owning the Steam account, but not when it comes to the EA one. What do I do in this situation?
- EA_Aljo6 days ago
Community Manager
You have to have an EA account because your Steam account is linked to it. You should try logging in at profile.ea.com with any email addresses you may have used for this.