I need an advisor or EA employee to ACTUALLY help me. My account was hacked.

Hi luklyggrxo6j​,

luklyggrxo6j wrote:

When I enter my EA ID it shows an email I have never used under a hotmail account, which I have never used hotmail in my life

Hmmm, if you don't recongise the email that pops up, you may indeed be dealing with a compromised account. 

You did the right thing by trying to connect with our support team. 

Right now, the main challenge is signing in to send a ticket. 

luklyggrxo6j wrote:

When I try to enter my email, my account under that email does not exist anymore and suggests I create a new account.

You could create a new account to sign in, but before trying that, could you try 'Continue as guest'? It should look like this: 

- EA_Lanna