Forum Discussion
EA_mplsnow
Community Manager
4 days agoHey KhaosKDEkun,
Sorry to hear that there's been difficulty getting into your account due to that verification code. If you're not receiving a verification email from us despite EA being an unblocked sender, can you please give the following troubleshooting steps a try:
- Locate an email from [email protected] and allow images to be displayed
- Send a reply to an email from [email protected]
If you're still facing issues, please try adding your Gmail account as a secondary email address and ask for the verification code to be sent there instead. If you're unable to do so due to the verification step, it'd be best to connect with our live support team to have them update the primary email for you.
Let us know how it goes, thanks!
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