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cmsgyhvrrme6's avatar
cmsgyhvrrme6
Rising Newcomer
2 months ago

Locked out of Steam-linked EA account. Change old email. EA won't Help!!!

I can't login. I buy my EA games on Steam, and I can launch and play them with my friends, because it is auto-logged in by Steam into the EA app, but how come I can't get help regaining acces...
account linking
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
2 months ago

Hello there, 

I'm sorry to hear about your experience. Unfortunately, we're unable to assist with account-related issues here in the EA Forums. If you're locked out of your account and need assistance regaining access, only EA Help can assist with that. When you're contacting them, are you unable to pass the account verification process? What exactly is happening? 

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey there, 

    Just following up on this - did you manage to reach out to EA Help and get the assistance that you needed?

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