Forum Discussion
EA_cuervo
Community Manager
6 months agoHello there,
I'm sorry to hear about your experience. Unfortunately, we're unable to assist with account-related issues here in the EA Forums. If you're locked out of your account and need assistance regaining access, only EA Help can assist with that. When you're contacting them, are you unable to pass the account verification process? What exactly is happening?
- EA_cuervo6 months ago
Community Manager
Hey there,
Just following up on this - did you manage to reach out to EA Help and get the assistance that you needed?