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theking1514's avatar
theking1514
Seasoned Newcomer
3 hours ago

Log in issues - no email access

Can't login on my computer because my email is not accessible anymore. What can I do?

 

[CM - Edited title for clarity]

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hey theking1514​, 

    If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details. They'll need to verify some details about the account before making any changes, so we wouldn't be able to do that here on the public forums.

    You should be able to create a new case here to get started with that process. An advisor will need to verify a few account details and should be able to work with you to get things updated from there. 

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