Forum Discussion

Marty432's avatar
Marty432
Seasoned Newcomer
11 days ago

Login not Logging in !

Dear EA, 

I have a big problem with account. If I want to log in into my account i need to use 2 factored security with code send to mail. But I have never received any mail with Code... ! It is very frustrating, I can´t play with my ea account, I cant play online EA games that I have purchased on Xbox. This problem still pending for many months. I tried to write a complain on EA sites from another account. 
Please please fix it, send me code. I want to play what I have put money for... And I bought new battlefield that I can´t play ! 

 

4 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 days ago

    Hi there. This is something an advisor is going to need to help with. Please open a case by hitting the 'Contact Us' button at the bottom of this page. That will open a case. Thanks!

  • Bnv1961's avatar
    Bnv1961
    Rising Newcomer
    10 days ago

    I opened a case and I’ve been getting the run around. They said there’s a glitch. But didnt say they’ll fix it.

  • Marty432's avatar
    Marty432
    Seasoned Newcomer
    7 days ago

    I did it three times... And tried also both accounts. No response! :( 

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