Can someone please help me. It seems that this "EA help" is unable to help me. or wven feed backs. My account in Plants vs zpmbies 2's progress is lost. I dont have screenshots of the account ID. But I have proof of purchase in my Gmail. Please help me to recover this lost account.
Community ManagerHi there, I'm really sorry to hear that.
Just to clarify, what exactly do you mean by "EA Help is unable to help me"? Did you get in touch with an EA advisor and were not able to provide the required details to get your account back? To help you get started in the right direction, please check out the following article and try the steps outlined there: https://help.ea.com/en/articles/plants-vs-zombies/plants-vs-zombies-2/save-your-pvz2-progress-with-icloud-and-google/
I hope this helps.
Community ManagerHey LonewolfEST2019 , if you haven't gotten sorted out could you share your player ID with me via private messages on the forums? Here is how to find it:
Thank you!
