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2lvi1nt1ehbg's avatar
2lvi1nt1ehbg
Newcomer
14 hours ago

My account got deleted

So I decided to play battle field one as of october 9th 2026 and it force me to resign in which it shouldn't because it's on my PlayStation. Then when I go to log in of course, I'm not gonna remember all my passwords so I press send email code. I don't receive a code and then for some reason, my account no longer exists. And then when I Accidentally create a new account which it should have been stopped because I already should have existing account.  I've spent $20 on battlefield one and also $20 on battlefield 6. Not only have my purchases been removed.  I can't claim them back. Also, my 262 hours on battlefield. 6 have been completely removed, Meaning of the gear I spent unlocking is gone.  Also my 2000 hours on battlefield one have also been removed, So all the time I spent unlocking things is just gone. 

Does anyone have a solution?

1 Reply

  • Hi there,

    Your Battlefield progress and content are tied to the EA Account that was originally linked to your PlayStation account, so creating a new EA/PlayStation Account doesn’t necessarily mean that your original progress has been deleted.

    Please refer to our Get back into your EA Account guide:

    https://help.ea.com/en/articles/ea-account/locked-out-of-ea-account/

    If you need further assistance, please contact our support team by scrolling to the bottom of the EA Help page and clicking the Contact Us button.

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