I registered my account in 2015 on the Origin app. I can still provide the original registration email and proof of game purchases. However, EA Support still cannot help me recover my stolen account. Their service is extremely inefficient and useless！
Community ManagerNot good to hear that hahaha_gm. What did our support advise you?
The good news is that you should be able to get sorted easily enough. To do so let's start by taking a look here
You can also find links to our live support team there should you need them.
Darlp
Customer service is unable to verify my information, even though I am certain that all the information I provided is correct. Their verification method is rigid and inflexible, making communication very difficult.
Community ManagerSorry to say hahaha_gm but if our team has been unable to verify account ownership, then this would not be something that we can change.
The best thing I can suggest is to gather as much additional info as possible and speak with the team again.
Darko
Community Manager
Community Admin
