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0e1ad85842513ade's avatar
0e1ad85842513ade
Newcomer
3 months ago
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My account was hacked and I cannot get ahold of support. I need help.

I woke up at 5am today to multiple emails saying someone is trying to login to my EA account multiple times, and they changed my email while I was asleep. I tried to change everything back as quick a...
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  • EA_cuervo's avatar
    EA_cuervo
    3 months ago

    Hi there, 

    I'm really sorry to hear that your account has been compromised. Please note that we're unable to assist you in making any account changes here at the EA Forums. However, we can try to point you in the right direction. 

    This article has some information on how to proceed in case your account has been compromised: What to do if your EA Account has been hacked. If you're still unable to recover your account after following these steps, then please contact EA Help: How to get help with your EA Account.

    Let us know if you have any questions.

     

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
3 months ago

Hi there, 

I'm really sorry to hear that your account has been compromised. Please note that we're unable to assist you in making any account changes here at the EA Forums. However, we can try to point you in the right direction. 

This article has some information on how to proceed in case your account has been compromised: What to do if your EA Account has been hacked. If you're still unable to recover your account after following these steps, then please contact EA Help: How to get help with your EA Account.

Let us know if you have any questions.

 

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